Free delivery for orders above RM500 in Klang Valley
Free delivery for orders above RM500 in Klang Valley
Free delivery for orders above RM500 in Klang Valley
Free delivery for orders above RM500 in Klang Valley
Free delivery for orders above RM500 in Klang Valley
Free delivery for orders above RM500 in Klang Valley
Free delivery for orders above RM500 in Klang Valley
Free delivery for orders above RM500 in Klang Valley
Privacy Policy
Last updated: October 2025
PXL Marketing Sdn Bhd (“Wooba”, “we”, “our”, “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia). This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website (wooba.com.my) or services.
By providing us with your personal data, you are deemed to have given consent to the collection, use, and disclosure of your information in accordance with this Policy.
1. Information We Collect
- Create an account, place an order, or request a service
- Subscribe to our mailing list, promotions, or campaigns
- Contact us via phone, email, or social media
- Browse our website (through cookies, tracking tools, and analytics)
2. How We Use Your Information
- Processing, fulfilling, and delivering your orders
- Responding to inquiries and providing customer support
- Sending you promotions, newsletters, special offers, and product updates (you may opt out at any time)
- Running marketing and advertising campaigns, including remarketing on platforms such as Google and social media
- Conducting analytics to improve our website, services, and customer experience
- Complying with legal, tax, and regulatory obligations
3. Consent & Withdrawal
By providing your personal information (for example, when completing a transaction or signing up), you consent to our collection and use of it as described in this Policy.
If you change your mind, you may withdraw consent for us to contact you, use your data for marketing, or disclose it to third parties at any time by emailing support@wooba.com.my. Please note this may affect our ability to provide certain services.
4. Disclosure to Third Parties
- Payment processors and logistics partners
- IT, analytics, and marketing service providers (such as Google and social media platforms)
- Government authorities or regulators if required by law
- In cases of suspected fraud, unlawful activity, or to protect our rights and safety
Where data is transferred outside Malaysia, we will take reasonable steps to ensure it is protected in accordance with PDPA.
5. Cookies & Tracking
- Essential cookies (for login, cart, and checkout functions)
- Performance cookies (for analytics such as Google Analytics)
- Marketing cookies (for remarketing and targeted advertising)
You can disable cookies in your browser, but some features may not work properly.
6. Data Security & Retention
We use secure servers, encryption, and access controls to protect your personal data. However, no method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.
We retain your personal data only as long as necessary to fulfil the purposes outlined here or as required by law. When no longer needed, we will securely delete or anonymise the data.
7. Your Rights
- Access the personal data we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent for us to use your data for marketing or other purposes
- Request deletion of your data, subject to legal requirements
To exercise these rights, please contact us at support@wooba.com.my.
8. Changes to This Policy
9. Contact Us
PXL MARKETING SDN BHD
1, Jalan 8/155,
Bukit Jalil Light Integrated Business Park,
58200 Kuala Lumpur, Malaysia.
Tel: +603-7773 4884
Email: support@wooba.com.my
